screenshot from walmart.com
Order 4″ x 6″ prints of your digital photos at walmart.com for only 9 cents each.
Impossible you say?
You’d be right. In fact, it appears that nobody ever paid 9 cents for a photo printed at Wal-Mart, regardless of how long they were willing to wait for it, or whether they picked it up or had it delivered.
Now, is it just us (we’ll admit to not always being the sharpest tool in the shed), or is this deceptive and illegal advertising ? Is this what you expect from Wal-Mart ? You be the judge.
Walmart’s online photo processing is actually provided by Hewlett-Packard’s Snapfish service, rebranded with the Wal-Mart name. If you choose the 1-hour processing option, Snapfish transmits your photos to the Wal-Mart store you select, where they are printed by Wal-Mart’s in-store minilab using FujiFilm equipment and FujiFilm photo paper. If you choose one of the two less expensive options, your photos are processed by Snapfish. They were reportedly processing these photos using Noritsu equipment and Kodak photo paper, but it appears that they may now be using FujiFilm equipment and paper for these orders also. Depending on the option chosen, Snapfish ships them to your local Wal-Mart store for pick-up within a few days, or mails them to your home.
Snapfish rebrands their website and processing service for many different retailers, not just Wal-Mart. Uploading your photos to the Wal-Mart/Snapfish website, and having them delivered to your local Wal-Mart, or to your mailbox, is certainly convenient. And we’re sure that regardless of whether Snapfish or Wal-Mart prints them, you’ll get good quality photos.
It’s interesting to note that whether your prints are processed on a Noritsu or FujiFilm minilab, the hardware was probably made by Noritsu, since they also supply hardware to FujiFilm. That’s what you call market penetration. In the automobile industry, that would be like Toyota supplying the engine and chassis to Honda for them to produce their cars with.
We can understand the “snap” in Snapfish, but why that name? Why not snapturtle.com, or snapdog.com, or snapcat.com, or snapcow.com, or snappy.com, or snapit.com, etc., etc., etc. There is a type of fish called the Red Snapper, but is there also a fish called the Snapfish? And even if there is, why choose that name? Just curious. After all, there’s a ton of strange names that have become popular Web destinations… ebay, google, yahoo, etc. We guess Snapfish is OK. Strange, but OK. Actually, in the Web universe, the rule seems to be the more ridiculous (and the shorter) the name is, the better the chance of success.
As shown above, Wal-Mart advertises 4″ x 6″ prints as low as 9 cents each. The problem is that there is no way to actually get them for 9 cents. The most expensive 1-hour option, with processing and pickup at a Wal-Mart store is 19 cents a print. The process-by-snapfish and pick-up at Wal-Mart option is 15 cents a print. The least expensive option, processed by snapfish and mailed to your home, is 9 cents a print, plus shipping. Shipping charges range from 14 cents a print (total cost of 23 cents a print) when ordering 10 prints, to 5 cents a print (total cost of 14 cents a print) when ordering 100 prints. We checked the cost for orders up to 600 prints, and it never dropped below a total cost of 13 cents a print, including shipping.
There appears to be no way to actually get 4 x 6 prints, in any quantity, for the advertised price of “from 9 cents” each. That holds true even if you are willing to pick them up at a Wal-Mart store, and even if you are willing to wait a week, or forever, for that matter.
Now, it’s perfectly acceptable for them to be charging for shipping. After all, they do have to pay for postage. But is it fair (or legal) to advertise the 9 cent per print price, when you can’t actually get them for that amount, even if you are willing to wait a week, and pick them up at your local Wal-Mart? We don’t think so.
…And don’t forget to add the sales tax, which is added to your total, regardless of the pickup or delivery option you choose.
Maybe we could swallow their pricing claims if they charged 9 cents a print when you choose in-store pickup (in days, not in 1-hour). The fact of the matter is that for either of their least expensive processing options, you’ll pay a total of 15 cents a print, plus tax (based on an order of 50 prints… even more per print for small orders).
We think a retailer such as Wal-Mart, who is the largest retailer in the world (as well as the largest private-sector employer in the United States), should be more forthright in their advertising.
Get the picture?
The true cost of printing your photos at walmart.com should be coming into focus now.